According to American Express, people will pay 86% more if you give them an impeccable customer experience. That’s why providing a great experience after the purchase is one of...
7 Ways to Upgrade Your Client or Customer Experience
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The Podcast
Promote Yourself to CEO
Fed up with the exhausting entrepreneurial grind? So are we. Each week, join host Racheal Cook, MBA for candid conversations about owning your role as CEO and to get practical, profitable strategies for designing sustainable business – zero hustle or burnout required.
Explore the CEO Success Collections
Secrets to Sustainable Success
There’s a big reason why so many women entrepreneurs are finding themselves stuck in their business.
Despite all of the courses, all of the late nights, all of the Googling for answers, they find themselves unable to get…
Get More Clients
There’s a big reason why so many women entrepreneurs are finding themselves stuck in their business.
Despite all of the courses, all of the late nights, all of the Googling for answers, they find themselves unable to get…
The Truth About Scaling Your Business
There’s a big reason why so many women entrepreneurs are finding themselves stuck in their business.
Despite all of the courses, all of the late nights, all of the Googling for answers, they find themselves unable to get…
Path to Predictable Profits
There’s a big reason why so many women entrepreneurs are finding themselves stuck in their business.
Despite all of the courses, all of the late nights, all of the Googling for answers, they find themselves unable to get…
Listen to the Latest Episodes
Designing an Excellent Customer Experience In 3 Stages
Most people aren’t talking about customer experience when they think they are. They’re talking about putting out fires, troubleshooting things, solving problems as they...
The Key to Boosting Your Business and Creating Clients for Life
Are you confusing customer service with customer experience? Right now, you might be wondering, “Huh? What’s the difference?” Customer service is reactive; it’s all about...
7 Lessons I Learned On My Way to a Sustainable Business
Just because you know something isn’t the same as experiencing it. As a CEO, you undergo rites of passage as you progress through your business, especially if you want a...
What You Don’t Know About Scaling Your Business Will Kill It
Scaling is the name of the business game online, or so it would seem. So often we hear about people having seven-figure launches or seven-figure months (or even days). But...
Run Your Day Like a CEO
As soon as you get up, the dog is already begging to be let outside. The kids don’t want to get ready for school, so you have to practically drag them out of bed. Your partner is...
The Get Paid Calculator
Want to get crystal clear about your revenue goal and HOW you are going to achieve it?
Stop feeling like you aren’t sure how to achieve your revenue goal and even more importantly, start feeling like your business is paying you like a true CEO! Download the Get Paid Calculator now!