Client Growth Engine Terms & Conditions

TERMS OF PARTICIPATION

Please READ carefully. By purchasing this product, the following Terms and Conditions are entered into by The CEO Collective® (“Company”, “we”, or “us”) and You (“Client” or “You”). You agree to the terms stated herein.

PROGRAM/SERVICE

The CEO Collective® (herein referred to as “The CEO Collective®” or “Company”) agrees to provide the Product, “The Client Growth Engine™” (herein referred to as “Product”), identified in the online commerce shopping cart. As a condition of purchasing and using the Product, You agree to be bound by and to abide by all policies and procedures set out in this Agreement, including those incorporated by reference.

As part of the Product, the Company shall provide the following to Client:

ACCESS TO THE CLIENT GROWTH ENGINE™

The Company shall provide access to a password-protected member site area (“Member Area”) that includes:

The Client Growth Engine™ On-Demand Training: A focused, strategic deep dive into the Client Growth Engine™ framework covering the five stages: Attract, Engage, Nurture, Invite, and Delight.
The Client Growth Engine™ Playbook: A living strategy document where you will document your Client Growth Engine™, including where your clients come from, who your best-fit clients are, how your offer and positioning work together, and which strategies make sense for your business.
Bonus: Proven Consultation System: Practical systems designed to help you bring in more right-fit clients.
Bonus: Referral System: Systems designed to create multiple referral opportunities within your existing community.
Bonus: High Trust Systems: Marketing assets that work for your business even while you’re focused on being the CEO.

Access to the Product shall be granted immediately upon purchase. You will receive an email with instructions to set up Your account to access the Member Area through the Company’s designated online platform.

You shall have access to this Member Area for as long as the Member Area exists, however no less than 60 days. In the event that Company intends to close the Member Area, it shall provide clients with a 60-day notice and the ability to download the core resources contained in the Member Area that are permitted for download.

Videos and other streaming-only content may not be downloaded. The Client Growth Engine™ Playbook and any downloadable templates or worksheets may be downloaded or copied for Your personal use only.

SELF-SERVICE PRODUCT

This Product is fully self-service and on-demand. No live training, coaching, Q&A, community access, or live event access is included. Purchase of the Product does not include access to Racheal Cook for coaching, consultation, or personalized business advice. Purchase of the Product does not include access to The CEO Collective® membership or any other programs, courses, or services offered by the Company.

Optional Mini-Mind Program: From time to time, the Company may offer a six-week Mini-Mind program for an additional fee (currently $997). The Mini-Mind is offered approximately twice per year and provides live group coaching access with Racheal Cook for participants who have purchased the Client Growth Engine™. The Mini-Mind is not always available, and purchase of the Client Growth Engine™ does not guarantee access to future Mini-Mind offerings. When the Mini-Mind is offered, it is sold separately and requires a separate purchase and agreement.

BONUSES

From time to time, the Company may offer bonuses to individuals who purchase the Client Growth Engine™. You shall be entitled to any bonuses offered to You at the time of Your purchase. Bonuses are delivered instantly and may vary depending on specific promotions throughout the year. Bonuses are not guaranteed to be available for the entire lifespan of the Product.

DISCLAIMER

The Company’s Terms of Use, Privacy Policy, and Disclaimer are hereby incorporated by reference into this agreement. Except as modified by this Agreement, each of those agreements and policies shall apply fully to Your use of the Product.

Client understands that Racheal Cook (herein referred to as “Consultant”) and The CEO Collective® are not employees, agents, lawyers, doctors, managers, therapists, public relations or business managers, registered dieticians, financial analysts, psychotherapists, or accountants. Client understands that Consultant has not promised, shall not be obligated to, and will not: (1) procure or attempt to procure employment or business or sales for Client; (2) perform any business management functions including, but not limited to, accounting, tax, or investment consulting, or advice with regard thereto; (3) act as a therapist providing psychoanalysis, psychological counseling, or behavioral therapy; (4) act as a public relations manager; (5) act as a publicist to procure publicity, interviews, write-ups, features, or media exposure for Client; or (6) introduce Client to Consultant’s full network of contacts, media partners, or business partners.

Client understands that a relationship does not exist between the parties after the conclusion of this purchase. If the Parties continue their relationship, a separate agreement will be entered into.

FEES

In consideration of Your access to the Product, You agree to pay the following fees.

The fee for the Client Growth Engine™ is one payment of $297 (due immediately). From time to time, promotional discounts may apply.

There is no payment plan option available for this Product.

METHODS OF PAYMENT

You hereby authorize the Company to charge Your credit card or debit card automatically according to the payment method selected at checkout.

CLIENT GROWTH ENGINE™ REFUND POLICY

Due to the instant and irrevocable access provided to all Product materials, all sales are final. No refunds are permitted under any circumstances.

This includes but is not limited to requests based on:

Accidental purchase
Change of mind
Financial circumstances
Failure to access, complete, or apply the Product
Device, browser, or software incompatibility
Dissatisfaction with the Product or results

If you have any questions, please contact our support team at: hello@theceocollective.com

CONFIDENTIALITY

The Company respects the privacy of its clients and will not disclose any information You provide except as set forth in this Agreement.

The content of the Product contains the Company’s proprietary methods, processes, forms, templates, and other information, including the Client Growth Engine™ framework. You hereby agree not to share the information provided to You in the Product with anyone other than the Company, its owners and employees.

NO TRANSFER OF INTELLECTUAL PROPERTY

All content included as part of the Product, such as text, graphics, logos, images, as well as the compilation thereof, and any software used in the Product, is the property of the Company or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights.

The Company name, the Company logo, the Company slogan, the Client Growth Engine™, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs and slogans in the Product are the trademarks of their respective owners.

Your purchase of the Product does not result in a transfer of any intellectual property to You, and, as a condition of purchase, You agree to observe and abide by all copyright and other intellectual property protection.

You are granted a single-use, non-exclusive, non-transferable, revocable license to access and use the Product content and resources for Your own personal business use. You hereby agree that You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found in the Product.

The Company content is not for resale. Your purchase of the Product does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your individual use, and will make no other use of the content without the express written permission of the Company and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of the Company or our licensors except as expressly authorized herein.

You hereby agree that any infringement of the Company’s intellectual property shall result in an immediate termination of the license granted hereunder. To be clear, if you violate the Company’s intellectual property rights, your access to the Member Area will be terminated immediately, and you shall not be entitled to a refund of any portion of the fees.

CLIENT RESPONSIBILITY

The Company respects the privacy of its clients and will not disclose any information You provide except as set forth in this Agreement.

The content of the Product contains the Company’s proprietary methods, processes, forms, templates, and other information. You hereby agree not to share the information provided to You in the Product with anyone other than the Company, its owners and employees.

INDEPENDENT CONTRACTOR STATUS

Nothing in this Agreement shall be construed to create a partnership, joint venture, employment, or agency relationship. The Company is agreeing only to provide Client with access to the Product, which provides education and information. The information contained in the Product, including any instructional videos or written materials, is not intended as, and shall not be understood or construed as, professional advice.

FORCE MAJEURE

The Company shall not be liable or responsible to You, nor be deemed to have defaulted or breached this Agreement, for any failure or delay in fulfilling or performing any term of this Agreement when and to the extent such failure or delay is caused by or results from acts or circumstances beyond the reasonable control of the Company including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion, or hostilities (whether war is declared or not), terrorist threats or acts, riot, or other civil unrest, national emergency, revolution, insurrection, epidemic, lock-outs, strikes or other labor disputes (whether or not relating to either party’s workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.

SEVERABILITY/WAIVER

If any term or provision of this Agreement is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality or unenforceability shall not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction.

MISCELLANEOUS

You agree to absolve and do hereby absolve the Company of any and all liability or loss that you or any person or entity associated with you may suffer or incur as a result of use of the Product and/or any information and resources contained in the Product. You agree that the Company shall not be liable to you for any type of damages, including direct, indirect, special, incidental, equitable, or consequential loss or damages for use of the Product.

The information, software, products, and service included or available through the Product may include inaccuracies or typographical errors. Changes are periodically added to the information in the Product. The Company and/or its suppliers may make improvements and/or changes in the Product at any time.

The Company and/or its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services, and related graphics contained in the Product for any purpose. To the maximum extent permitted by applicable law, all such information, software, products, services, and related graphics are provided “as is” without warranty or condition of any kind. The Company and/or its suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, services, and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title, and non-infringement.

To the maximum extent permitted by applicable law, in no event shall the Company and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data, or profits arising out of or in any way connected with the use or performance of the Product, with the delay or inability to use the Product or related service, the provision of or failure to provide services, or for any information, software, products, services, and related graphics obtained through the Product, or otherwise arising out of the use of the Product, whether based on contract, tort, negligence, strict liability, or otherwise, even if the Company or any of its suppliers has been advised of the possibility of damages. Because some States or other jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to You. If you are dissatisfied with the Product or any portion of it, your sole and exclusive remedy is to discontinue using the Product.

ASSIGNMENT

Client may not assign this Agreement without express written consent of Company.

MODIFICATION

Company may modify terms of this agreement at any time. All modifications shall be posted on The CEO Collective®’s website and purchasers shall be notified.

TERMINATION

The Company reserves the right, in its sole discretion, to terminate your access to the Member Area and the related services or any portion thereof at any time, if You become disruptive to the Company, if You fail to follow the Product guidelines, or if You otherwise violate this Agreement. You shall not be entitled to a refund of any portion of the fees in the event of such termination.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, and third parties for any losses, costs, liabilities, and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Product and related services, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. The Company reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with the Company in asserting any available defenses.

RESOLUTION OF DISPUTES

You hereby expressly waive any and all claims you may have, now or in the future, arising out of or relating to the Product. To the extent that you attempt to assert any such claim, you hereby expressly agree to present such claim only in the state or federal courts that are geographically nearest to Richmond, Virginia, USA.

EQUITABLE RELIEF

In the event that a dispute arises between the Parties for which monetary relief is inadequate and where a Party may suffer irreparable harm in the absence of an appropriate remedy, the injured Party may apply to any court of competent jurisdiction for equitable relief, including without limitation a temporary restraining order or injunction.

EARNINGS DISCLAIMER

Every effort has been made to accurately represent our products and the educational value they provide.

This site and the products offered on this site are not associated, affiliated, endorsed, or sponsored by Facebook, nor have they been reviewed tested or certified by Facebook.

However, there is no guarantee that you will earn any money using the techniques and ideas in these materials. When we present revenue and sales figures on our website and our other channels, we are showcasing real client results, however client results are dependent on circumstances outside the control of the Company.

You should not rely on any revenue, sales, or earnings information we present as any kind of promise, guarantee, or expectation of any level of success or earnings. Your results will be determined by a number of factors over which we have no control, such as your financial condition, experiences, skills, level of effort, education, and changes within the market. Running a business carries risks, and your use of any information contained on this website is at your own risk. Subject to our Refund Policy, we provide content without any express or implied warranties.

By continuing to use our site and access our content, you agree that we are not responsible for any decision you may make regarding any information presented or as a result of purchasing any of our products or services. Any claims made of actual earnings or examples of actual results can be verified upon request.

NO GUARANTEES

This Product provides education and informational content only. Company makes no guarantees regarding business results, income, or performance. Your results may vary and depend on numerous factors outside Company’s control, including Your skills, effort, financial situation, and market conditions.

The Client Growth Engine™ is a strategic framework and planning tool designed to help you organize and analyze your marketing, sales, and client delivery systems. It is not a substitute for professional marketing, business, or strategic advice. You are encouraged to consult with qualified professionals regarding your specific business situation.

Last Updated: April 9, 2026